Our Clients

Over the past three decades, our founding principal, Mike Mershimer & Partners have helped many of America’s favorite and most iconic brands improve inventory shrinkage, profitability, compliance, and franchise owner wealth through profit protection, field audit, and franchise royalty assurance strategies.



Our Approach

Our Brand Health solutions include Inventory Shrinkage Assessments & Consulting, and Loss Prevention program ideation, design, and management. Additional solutions include brand compliance auditing, franchise royalty assurance programs, and Customer Experience Mystery Shopping. We help leading brands across the globe improve efficiencies, reduce inventory and other loss, outsource non-revenue generating tasks, provide custom field labor solutions, and improve overall profitability, brand health and reputation.

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Experiences Shared by Our Clients

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Our Solutions

Recent Blog Articles

Why Mystery Shopping Catches What Surveys Miss

Every business needs to ensure that quality control is effective and evenly implemented across clients, locations, and contracts. This is always a challenge, but especially [...]

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5 Signs Your Franchise Network Has a Royalty Leakage Problem

For franchisors, royalty leakage can be a recurring problem and an ongoing headache. While most franchisees will do an effective job of managing the financial [...]

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Your CX Dashboard Doesn’t Build Loyalty. Your Follow-Through Does

Your CX Dashboard: in theory it collects data about the customer experience with your business’s digital face and displays that data so that you can [...]

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Our Partners